Privacy Policy

We respect your privacy. Any information you provide during the booking process—such as your name, email, phone number, and payment details—is used strictly to secure your reservation and communicate with you about your stay. We do not sell, rent, or share your personal information with outside marketing agencies. Your payment data is processed through secure, encrypted, third-party gateways; we do not store your credit card information on our servers.

Disclaimer

The information provided on this website is for general informational purposes. While we keep our property descriptions and photos as accurate and up to date as possible, occasional changes to building amenities (like pool closures for maintenance) or the surrounding beach are outside our control. We are not liable for changes made by Palacio building management or third-party beach vendors.

Terms of Use

By accessing and booking through this website, you agree to our house rules. The primary renter must be at least 25 years old. The maximum occupancy for the condo is 8 guests. This is a non-smoking property, and pets are not allowed. You agree to treat the home and the building’s shared spaces with respect. Any significant damage to the property, missing items, or violation of the building’s strict parking and security rules may result in additional charges.

Refund Policy

Because this is a private home, our calendar fills up quickly and late cancellations significantly impact us.

  • Cancellations made at least 30 days before check-in will receive a full refund, minus a small payment processing fee.
  • Cancellations made between 14 and 30 days before check-in will receive a 50% refund.
  • Cancellations made within 14 days of check-in are non-refundable. We highly recommend purchasing independent travel insurance to protect your trip against unexpected illnesses, flight delays, or severe weather.